Protecting the Privacy and Data of all Stakeholders
SRAAA is committed to protecting the privacy and data of students, agents, and partner institutions. All members must adhere to the following principles:
- Lawful and Transparent Processing
- Collect only the data necessary for educational counselling and processing, with informed consent.
- Data Minimisation
- Avoid excessive data collection. Only gather information required for institutional compliance.
- Storage and Security
- All student and agent data must be stored securely using password-protected systems and encrypted platforms.
- Access Control
- Limit access to personal data strictly to authorised personnel within the agency or SRAAA framework.
- Third-party Disclosure
- Do not share client data with third parties (including institutions) without prior written consent.
- Right to Access
- Agents have the right to access the data held about them and request corrections or deletion where necessary.
- Data Retention
- Retain Agents data only for as long as they are willing to be members of SRAAA— or has been permanently banned/terminated.
- Breach Notification
- In case of a data breach, notify SRAAA immediately and take all reasonable steps to contain and rectify the issue.
- Regular Review
- Agencies must review and update their data handling practices annually or when regulations change.
get answers to some FAQs
You can reach SRAAA through email, phone, or social media links provided in the Contact section.
Institutions and organizations interested in partnerships can contact SRAAA via the “Contact Us” section.
As a charity organisation, SRAAA publishes financial reports to show how funds are used, available in the “Accounts Section”.
The “Education Abroad” section provides details about students’ rights, how to access jobs and accommodation, prepare for interviews, and adapt to international cultures.
You can use the Membership Verification Tool to check certified members on the website.
Recruiters can subscribe for daily updates by signing up through the subscription section on the homepage. Updates include university news, government policies, and immigration regulations.
